IDC Cancellation Policy

If you have registered for one of our offerings, and you are no longer able to attend, our cancellation policy is as follows:

Online Offerings (Level 1 and Level 2) (Updated 10/20/2021)

• We can offer a full refund (excluding PayPal fees)* for cancellation requests made AT LEAST 21 days before the start date of your scheduled course.

  • If you are first registering within this 21 day window, you have 48 hours to request a full refund (minus PayPal fees).

• We can offer a partial 50% refund (excluding PayPal fees)* for cancellation requests made 15-20 days before the start date of your scheduled course.

• We do NOT provide refunds for cancellation requests made 14 days before the start date of your scheduled course.

• IDC is unable to provide transfers between courses. If you would like to transfer your registration from one course to a different course, you will need to cancel your current registration and repurchase a seat in the new course. Cancellation requests made for the purposes of transferring will be approved in accordance with the cancellation policy listed above.

*PayPal charges 2.9% + $0.30 per transaction. This is a nonrefundable fee.

>> Online Offerings [ADDENDUM] | CFABUNDLE Code (Level 1 and Level 2) (Updated 7/18/2023)

*If you purchased Level 1 and Level 2 in the same purchase order and used the code: CFABUNDLE to receive 10% off your final purchase, then the following policy applies IN ADDITION to the “Online Offerings'' Cancellation Policy listed above:

• *NOTE: The CFABUNDLE code only applies to orders where the final date of the Level 1 course will end before the start date of the Level 2 course.

  • If your registration does NOT meet this requirement, then an IDC team member will reach out to you as a courtesy, making note of the unmet requirement.

  • Upon IDC reaching out, If you would like to select a different Level 2 course in order to qualify for the 10% discount, then you would need to make a special request within 48 hours of the Level 2 cancellation in order to receive a special code to apply towards your new purchase. If a purchase is NOT made within 48 hours, your Level 2 purchase will be automatically canceled and refunded (excluding PayPal fees), and your Level 1 purchase will lose the 10% discount.

• If you purchase Level 1 and Level 2 in the same purchase order and need to refund ONE of the two courses, then your 10% discount will be removed. Non-refundable PayPal processing fees will also be deducted from your refunded course.*

• IDC is unable to provide transfers between courses. If you purchase Level 1 and Level 2 in the same purchase order and would like to transfer your registration for ONE of the purchased courses, you will need to cancel your current registration and repurchase a seat in the new course while seats are available.

  • If you would like to keep your 10% discount, then you will need to make a special request within 48 hours of the course cancellation in order to receive a special code to apply towards your new purchase. If a purchase is NOT made within 48 hours, the 10% discount will be removed from your initial purchase.

  • Cancellation requests made for the purposes of transferring will be approved in accordance with the Online Offerings Cancellation Policy listed above.

• The CFABUNDLE code can NOT be applied to IDC’s Specialized PayPlans. If you are unable to purchase your final order using PayPal’s Pay-in-4 process, then you will NOT be eligible for the 10% discount.

*PayPal charges 2.9% + $0.30 per transaction. This is a nonrefundable fee.

*NOTE: If you purchased Level 1 and Level 2 in the same purchase order before July 18, 2023, IDC is NOT able to provide a 10% retroactive discount/refund. We apologize for the inconvenience.

PAID Continuing Education (CE) or Special Topics Courses

Continuing Education (CE) or Special Topics Courses for which a playback recording will be provided are non-refundable. This policy applies to courses purchased from the IDC website and/or inside the Consent Studio.

*Recordings are available for up to 7 calendar days after the session ends. Requests for extensions will NOT be approved, in honor of agreements made with contracted instructors. Please make time to watch the recordings before the expiration date, after which the recording will no longer be available.

In-Person Offerings (Level 3)

A non-refundable deposit of 25% of the full tuition fee is required for all participants accepted into Level 3 in order to secure their spot in the program’s cohort. The 25% deposit will be due 10 days after the final offer has been extended (following the participant’s successful background check).

The remaining full tuition balance will be due no later than 14 days before the start date of the scheduled Level 3 program.

*NOTE: All fees must be paid in USD and will be invoiced via PayPal.

In-Person Offerings (General)

*NOTE: Currently, IDC does NOT provide in-person offerings for programming other than our Level 3 course.

• We can offer a full refund (excluding PayPal fees)* for cancellation requests made AT LEAST 30 days before the start date of your scheduled program.

  • If you are first registering within this 30 day window, you have 48 hours to request a full refund (minus PayPal fees).

• We can offer a partial 50% refund (excluding PayPal fees)* for cancellation requests made 15-20 days before the start date of your scheduled program.

• We do NOT provide refunds for cancellation requests made 14 days before the start date of your scheduled program.

• IDC is unable to provide transfers between in-person offerings. If you would like to transfer your registration from one in-person offering to a different in-person offering, you will need to cancel your current registration and repurchase a seat in the new in-person offering. Cancellation requests made for the purposes of transferring will be approved in accordance with the cancellation policy listed above.

*PayPal charges 2.9% + $0.30 per transaction. This is a nonrefundable fee.

*If you would like to cancel your registration, please email admin@idcprofessionals.com with the subject line “Cancellation.”

*NOTE: IDC recognizes registration as a commitment to participation. Cancellation often results in empty spots that could have otherwise been used to further someone’s work in this field. However, if you are facing an emergency for which you believe a full refund is justified, please email us at: admin@idcprofessionals.com and we will do our best to work with you. Please remember that IDC is a small business, and reserves the right to make a final decision as to whether or not a full refund is possible.